Privacy Statement

CoachingDeli, located at Spinnerstraat 16, 5683MK in Best, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

Spinnerstraat 16

5683MK Best

+31623521211

Bianca Thomas is the Data Protection Officer for CoachingDeli. He/she can be reached at bianca.thomas@coachingdeli.com.

Personal data that we process

CoachingDeli processes your personal data because you use our services and/or because you provide them to us. Below, you will find an overview of the personal data we process:

– Full name

– Address details

– Phone number

– E-mail address

Special and/or sensitive personal data that we process.

CoachingDeli processes the following special and/or sensitive personal data from you:

– Well-being

For what purpose and on what basis we process personal data. CoachingDeli processes your personal data for the following purposes:

– Handling your payment.

– Sending our newsletter and/or advertising brochure.

– To be able to call or email you if necessary to perform our services.

– To inform you about changes to our services and products.

– To perform services for you

– CoachingDeli analyzes your behavior on the website to improve the website and tailor the offering of services to your preferences.

– CoachingDeli also processes personal data when we are legally obliged to do so, such as data required for our tax returns.

Automated decision-making

CoachingDeli does not make decisions about matters that can have (significant) consequences for individuals based on automated processing. This concerns decisions made by computer programs or systems without the involvement of a human (for example, an employee of CoachingDeli).

How long we retain personal data

CoachingDeli does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We adhere to the following retention periods for the following (categories) of personal data:

Email requests: Max. 3 years.

Other forms: Max. 3 years.

Newsletter subscription: Until the moment of unsubscribing from the newsletter.

Customer data: Max. 7 years (including the data sent through the above methods, but only if there is a commercial relationship).

Sharing personal data with third parties.

CoachingDeli only discloses to third parties when necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies or similar techniques that we use.

CoachingDeli uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in your computer’s, tablet’s, or smartphone’s browser when you first visit this website. CoachingDeli uses cookies with purely technical functionality. They ensure that the website works correctly and remember your preferences, for example. These cookies are also used to make the website work well and optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements.

During your first visit to our website, we have already informed you about these cookies and requested your consent for their placement.

You can opt out of cookies by configuring your web browser not to store cookies. Additionally, you can also delete all previously stored information through your browser’s settings.

See for an explanation: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

View, modify, or delete data.

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw any consent you’ve given for data processing or object to the processing of your personal data by CoachingDeli. You also have the right to data portability, which means you can request us to send the personal data we have about you in a computer file to you or another organization that you specify.

You can send a request for access, correction, deletion, data portability of your personal data, or a request for the withdrawal of your consent or objection to the processing of your personal data to bianca.thomas@coachingdeli.com.

To ensure that the request for access has been made by you, we ask you to include a copy of your identification with the request. In this copy, please black out your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond as soon as possible, but no later than within four weeks, to your request.

CoachingDeli also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data: CoachingDeli takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or if you have any indications of misuse, please contact us at bianca.thomas@coachingdeli.com.

This version was last updated on October 11, 2023.